Shop Policy

Returns/Refunds/Exchanges:

At Arcane Angel, our priority is on delivering top-grade products and exceptional customer service. Given the unique nature of our business, we regret to inform you that we are presently unable to process returns or exchanges for any items bought from our website.

 

All purchases are considered final.

 

Every product on our website is listed with the highest level of accuracy in regard to condition, model, etc. If there are additional inquires or questions regarding one of our products conditions, please reach out to us via email or Instagram.

 

Once you make a purchase, please be aware that you are consenting to our shop's policies detailed above. Thank you for supporting the brand and we look forward to delivering the best shopping experience for all our angels.

Authentication Guarantee:

In-House Expert Review – Our trained specialists meticulously inspect the materials, stitching, hardware, logos, date codes, and other unique brand markers to ensure the item meets the manufacturer’s standards.
We specialize in vintage and pre-owned designer pieces, which may show signs of age or wear. These characteristics are carefully noted in our product descriptions so you know exactly what to expect.

Our commitment means you can shop with confidence, knowing every bag has been thoroughly authenticated before it’s made available for sale.